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This policy describes how Firehorse Electric, an independent marketing and referral platform, handles information submitted through this website. Firehorse Electric does not perform electrical work.
Information We Collect
We collect information you provide and limited technical information about your visit.
- Form information: name, phone number, email address, city, ZIP code, project type, timeline, property type and project description
- Photos you choose to upload with your request
- Phone information when you call or text a number listed on this website, which may include your phone number and call details
- Technical and analytics information such as device type, browser, pages viewed and referring website
- Advertising attribution parameters such as utm_source, utm_medium, utm_campaign, utm_term, utm_content, gclid and fbclid
How We Use Information
We use the information you submit to understand the type and location of the electrical service requested, to respond to your request, and to determine whether an independent service provider may be available for your project.
We use technical and attribution information to measure which advertising and search activity produces requests, and to improve this website.
Sharing With Service Providers
Information you submit — including your contact details, project details and any photos — may be shared with one or more independent third-party electrical service providers so they can evaluate and respond to your request.
Once information is shared with an independent provider, that provider's own privacy practices apply to their use of it. We do not control the privacy practices of independent providers.
Vendors
We may use third-party vendors to operate this website, host data, deliver messages, and measure advertising. These vendors may process information on our behalf.
Cookies and Tracking
This website may use cookies and similar technologies for analytics and advertising measurement. Where required, tracking that depends on consent is used only after consent is obtained. You can control cookies through your browser settings.
Data Retention
Request information is retained for as long as needed to operate the platform, meet record-keeping needs and comply with applicable law. [Specify a concrete retention period once your backend and vendors are finalized.]
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete or limit certain uses of your personal information, and to opt out of certain sharing for advertising purposes. To exercise a right, contact us using the details below. [Confirm applicable state and regional rights with legal counsel.]
Communications and Opt-Out
By submitting a request, you agree that we and/or participating service providers may contact you about the service you requested by phone, text or email. You can ask to stop receiving messages at any time by replying STOP to a text, using an unsubscribe link, or contacting us directly.
Contact
Questions about this policy can be sent to hello@example.com or (555) 555-0199.